The Details About Information Technology Strategy

Businesses today really need to know how to implement information technology into their business to keep up with the competition. There are many aspects to information technology, and unless a business does work specifically in this area, they may need to hire an IT manager who knows about the field. They can implement an information technology strategy that specifically suits the goals of a company.

The target of the strategy can be either the forms of technology being used or the people who are using it. There is a principle from a business expert that an IT strategy has to focus on the strategy by creating and measuring the value of the business from the perspective of the investment put into the emBusinesses today really need to know how to implement information technology into their business to keep up with the competition. There are many aspects to information technology, and unless a business does work specifically in this area, they may need to hire an IT manager who knows about the field. They can implement an information technology strategy that specifically suits the goals of a company.

The target of the strategy can be either the forms of technology being used or the people who are using it. There is a principle from a business expert that an IT strategy has to focus on the strategy by creating and measuring the value of the business from the perspective of the investment put into the employment of IT.

There have been other methods of implementing a strategy. The following are a few examples. Some strategies have focused on the ability of a company to spend on IT. Another focus has been how employees of a company can use the technology to create value for the organization.

The best way to come up with at strategy is to have both groups in managerial positions from the business and IT departments come together to design a plan. This helps to see the goals of the business along with how the IT department can accomplish this.

There is a structure to the IT strategy which will be explained. There is an executive summary which includes the project objective and scope. There is an approach with methodology of engagement. This IT strategy is then related to how it will work within the business strategy. There is then a resource summary relating to staffing and budget of this project.

Further, there are internal capabilities which affect how much can be accomplished. There are portfolios noting what projects are occurring at the moment. It should note how much resources it is taking to complete a project, and it can note any strengths or weaknesses.

There are other levels including external forces outside of the company which might be influencing the progress of the project. Perhaps there are more advanced technologies coming out which can possibly be implemented. It is good to noted if there are any threats which can hinder the progress, and it is wise to note any milestones such as accomplishments or the meeting of set goals. These all fit into the steps of designing a strategy and seeing one in progress.

Strategy in information technology is very important because it is the organization of a plan to make the system work. It includes the work of both the business team and the IT team to work together to make the goal of the company succeed. There are steps within the plan which need to be monitored which is done mostly by the IT team. There are different ways to do it, and new strategy methods are continually coming out. It depends on the expertise of both teams to decide what strategy plan will be taken and implemented.ployment of IT.

There have been other methods of implementing a strategy. The following are a few examples. Some strategies have focused on the ability of a company to spend on IT. Another focus has been how employees of a company can use the technology to create value for the organization.

The best way to come up with at strategy is to have both groups in managerial positions from the business and IT departments come together to design a plan. This helps to see the goals of the business along with how the IT department can accomplish this.

There is a structure to the IT strategy which will be explained. There is an executive summary which includes the project objective and scope. There is an approach with methodology of engagement. This IT strategy is then related to how it will work within the business strategy. There is then a resource summary relating to staffing and budget of this project.

Further, there are internal capabilities which affect how much can be accomplished. There are portfolios noting what projects are occurring at the moment. It should note now much resources it is taking to complete a project, and it can note any strengths or weaknesses.

There are other levels including external forces outside of the company which might be influencing the progress of the project. Perhaps there are more advanced technologies coming out which can possibly be implemented. It is good to noted if there are any threats which can hinder the progress, and it is wise to note any milestones such as accomplishments or the meeting of set goals. These all fit into the steps of designing a strategy and seeing one in progress.

Strategy in information technology is very important because it is the organization of a plan to make the system work. It includes the work of both the business team and the IT team to work together to make the goal of the company succeed. There are steps within the plan which need to be monitored which is done mostly by the IT team. There are different ways to do it, and new strategy methods are continually coming out. It depends on the expertise of both teams to decide what strategy plan will be taken and implemented.

Data Arteries - Enabling Business Strategy Through Information Technology

Regardless of size and industry, every enterprise is dependent upon information technology, and must have a strategy for how to employ it, especially as the internet becomes more pervasive. Information technology strategy is an enabler of business strategy. Not only must an enterprise manage relationships with its constituencies, but it must be able to connect with them electronically through data arteries - information supply, value, and demand chains. The information supply and demand chains are external; the information value chains are internal.

An information technology strategy is a special case functional strategy because every function in the enterprise requires electronic information delivery capabilities, and many require electronic process control also. In very large enterprises, strategy may be formulated at both the enterprise and organizational unit levels.

As websites such as Facebook, LinkedIn, MySpace, Plaxo, and Twitter become more pervasive in business, linkages between application systems and databases and social networking websites will be more important to enable constituencies to communicate both collaboratively and cooperatively. Just as email has become a primary method of communication between enterprises and their constituencies, so will social networking sites especially for advertising and ecommerce.

Business intelligence information can be used to identify opportunities for competitive advantage. However, information technology itself can be an enabler of competitive advantage, especially when there are opportunities to digitize products or deliver information products electronically. In such cases, business strategy is inseparable from information technology strategy.

Information technology comprises the analytical and operational application systems, databases, and technical infrastructure (hardware and networks) of an enterprise. Not all computer technologies are information based. Computer technology is used for process control applications in special purpose equipment. However, connectivity is essential as applications become more integrated. As digital construction and manufacturing practices develop through such technologies as computer-aided design/computer-aided manufacturing (CAD/CAM), the processes, the control of processes, and the products and/or services delivered by processes all rely upon information technology for connectivity.

For example, in the manufacturing industry, not only can design and manufacturing work be conducted through integrated CAD/CAM processes with electronic linkages to carriers, such as FedEx and UPS, but the entire project and process management activities can be monitored electronically from ideation to product delivery.

Through technologies such as electronic data interchange and electronic funds transfer, data and both digital and information products flow through information supply and demand chains in parallel to material supply and product and/or service demand chains. Within the enterprise, data flows through information value chains from supply chains and to demand chains.

Developing an information technology strategy document is essential for describing the requirements and for educating users because:

  • The impact is enterprise or organizational unit wide and other elements of strategy cannot be implemented without it
  • Administrative activities, such as legal, finance, and human resources, and operational activities, such as research and development, procurement, manufacturing or equivalent, distribution, marketing, sales, and service depend on information technology - analytical and operational systems support both administrative and operational functions
  • The time frames, expenditures, risks, and magnitude of efforts are usually larger and more complicated than other initiatives and must be clearly understood; information technology projects have a tendency to go out of control and under deliver - therefore, contingency plans are always necessary
  • The subject matter can be complicated if not well explained

Information technology strategy is usually packaged as a separate but related document to the strategic plan. It is deployed and executed through specific programs and projects that develop new or enhance or maintain existing application systems, databases, and technical infrastructure.

Large information technology development projects are usually cross-functional, and may be part of a broader initiative sponsored by multiple functions collectively. Broader initiatives that have information technology components include:

  • Market research and development
  • Product research and development
  • Infrastructure research and development for processes and information delivery

For example - for the development of a:

  • Digital manufacturing system integrating both research and development and sales and production activities (sponsors: Manufacturing and Sales functions - impact is on Research and Development, Procurement, Manufacturing, Distribution, Sales, and Service functions)
  • Financial, managerial, and regulatory accounting and reporting system (sponsor: Finance function - impact is enterprise wide)
  • Human resource management system (sponsor: Human Resources function - impact is enterprise wide)
  • Sales tracking system (sponsor: Sales function - impact is on all salespeople enterprise wide)

Some projects can be solely for the Information Technology function, in which case it is a customer of itself.

Steering committees should be established for major programs and projects representing the various impacted functions in order to resolve cross-functional barriers. Major programs should come under the review of a planning and policy committee at the enterprise level.

Information technology strategy formulation is a project in its own right at the enterprise or organizational unit level. Very large projects are grouped as a program of inter-related components under a program manager. Projects can be stand alone also. A single project can deliver one or more application systems and related databases and technical infrastructure, or multiple projects may be required depending upon complexity.

For example, when launching a new product, it may be necessary to conduct marketing, product, and infrastructure development projects that include the delivery of new systems, and upgrades to existing systems. However, if an addition to the product line is launched at a later time, a new project or set of projects may be required to enhance or maintain the current systems, or even develop new ones.

The work breakdown structure for downstream development, enhancement, and maintenance projects decomposes into planning, analysis, design, construction, implementation, and performance measurement phases. The performance measurement phase can be conducted in parallel with the other phases, and each must end with a performance review. A feedback loop to future planning activities must be established so that lessons learned from the past can be reflected in future initiatives.

Meeting the cost and schedule requirements is always a major consideration. Hence, "meeting the date" is a frequent requirement for project success. However, after implementation, the scope of what was delivered and its quality is usually remembered more than when. In anticipation of the need to make changes after implementation, an adaption project may be necessary to tune, standardize, and integrate the deliverables.

The planning phase is conducted at the enterprise, organizational unit, or program levels for one or more projects depending upon size and complexity. However, each application system and related databases and technical infrastructure is delivered through a project with distinct analysis, design, construction, and implementation phases. Each phase always begins with a detailed planning activity to ensure that resources are allocated appropriately. The work breakdown structure does not preclude the use of iterative methodologies within each phase for rapid application development and prototyping. Development, enhancement, and maintenance of websites can be very rapid, and heavily interactive with user involvement, when the appropriate tools are used.

Key questions and deliverables by information technology strategy project and downstream phases include:

Strategy project (enterprise and organizational unit levels):

Key questions:

  • How does information technology enable business strategy?
  • What are the investment priorities?

Deliverables include:

  • Information technology architecture (applications, data and databases, and technical infrastructure)
  • High level project phasing and plans
Planning phase (enterprise, organizational unit, and program levels):

Key questions:

  • What are the administrative functions' systems and information needs?
  • What are the operational functions' systems and information needs?
  • What are the priorities for the candidate analytical systems?
  • What are the priorities for the candidate operational systems?

Deliverables include:

  • Process models
  • Function models
  • Data models
  • Information models
  • Economic evaluation
  • Scope of analysis projects and schedules
Analysis phase (project level):

Key questions:

  • How do processes, functions, and systems fit together?
  • How do systems processes and functions relate to enterprise processes and functions?
  • How do systems processes and functions and enterprise processes and functions fit together?

Deliverables include:

  • Functional requirements
  • Economic evaluation
  • Scope of design projects and schedules
Design phase (project level):

Key questions (by system):

  • What are the system's functional requirements?
  • What are the system's technical requirements?
  • What is the total cost of ownership and benefits (tangible and intangible)?

Deliverables include (by system):

  • Application system specifications
  • Data and database specifications
  • Technical infrastructure specifications
  • Scope of construction project and schedule
  • Total cost of ownership/benefit analysis
Construction phase (project level):

Key questions (by system):

  • Is the system being constructed according to design?
  • If not, what change orders are required, and why?

Deliverables include (by system):

  • Tested application system and interfaces, databases, and technical infrastructure
  • Trained users
Implementation phase (project level):

Key questions (by system):

  • What are the costs and schedule relative to plan?
  • What is the scope relative to plan?
  • What is the quality relative to plan
  • When will the benefits be realized relative to plan?
  • What adjustments for tuning, standardization, and integration are required relative to plan?
  • What are the current anticipated enhancement requests?
  • What are the current anticipated maintenance requests?
  • What are the lessons learned for the future?

Deliverables include (by system):

  • Working application system and interfaces, databases, and technical infrastructure
  • List of enhancement requests
  • List of maintenance requests
  • Performance measurement report

As enterprises become more dependent upon the internet for connectivity with constituencies, it is essential to develop, enhance, and maintain the information technology strategy on an ongoing basis. The strategy must emphasize connectivity through the data arteries as digital and information products become more pervasive.

Formulating information technology strategy is an enterpriship (entrepreneurship, leadership, and management) competency.

Essence Of Information Technology Landscape In Business Organizations

Any manufacturing organization would ideally have its Vision and Mission to guide them through its future course.

But does the organization have an Information Technology vision in place. Some organization may question this need, they may feel that the organizational focus should be on its core competency and Information Technology just plays a role of an enabler. But on the contrary such organizations are in greater need of an Information Technology vision. The role of Information Technology is that of a business driver in today's competitive environment and not just an enabler.

Now lets analyse the need and essence of Information Technology Landscape for a business organization.

Consider an XYZ organization, which after half a decade of existence had entered a phase of business growth. Till date the role of Information Technology would have been that of a support system. My experience says that most of the organizations in such a scenario tend to focus on their core competency and grabbing more business opportunities, and almost no attention is given to the key role Information Technology can play.

Keeping in mind the type of competition and constraints the business organization faces, like for example high demand and need for rapid increase in manufacturing capabilities, need of sizeable investments to enter new markets or more focus for business tie ups, its apparently difficult to focus and believe that Information Technology can be a business driver. But the fact of the matter is, it really is. So the question is how can it be done?

The organization requirements can be divided majorly into functional requirements (very specific to the industry domain), routine transactional requirements, content management requirements, workflow requirements and Infrastructural requirements.

Now the organization has to have an Information Technology Landscape plan, based on its current and future business landscape.

There can be phase wise implementation of the Information Technology landscape plan. Start with covering the domain functionalities (R&D, F&D etc), the benefits would be evident in this case. Followed by transactional systems (like ERP) and then content management systems. The benefits of such systems will be realized over a period of time, ideally after the stabilization period.

For workflow systems, they have to be built at an enterprise level. These workflow systems are of critical importance to an organization. The effectiveness of above systems can be greatly hampered by an inefficient workflow system in place.

Information Technology infrastructure is an on going process in an Information Technology landscape implementation. Any effective technology solution would have to be right collaboration of business software applications and hardware infrastructure.

The most critical of all is to always have an Integration Route, which the Information Technology landscape implementation strategy would follow. This well planned Integration Route is required for a holistic Information Technology perspective.

Gradually as the Information Technology landscape builds up in the organization, there will corresponding benefits in terms of business process automation, business process management, and finally leading to effective knowledge management with in the organization. In such a scenario, the Information Technology acts as a business driver; there onwards Information Technology perspective will be part of any future organizational strategy in scaling business growth.